1. About Franchiseleadspro

Franchiseleadspro is a digital marketing, lead-generation, business development, and marketing services company based in India.

We provide services primarily to franchise businesses, franchise consultants, franchise brokers, franchisors, and other business professionals.

Our services may include, depending on the package or engagement selected by the client:

• LinkedIn prospecting and outreach
• Cold email outreach
• Lead generation
• Lead qualification and appointment-setting support
• Paid advertising and campaign management
• Content marketing
• Search engine optimization
• Website design and landing page development
• Virtual assistant services
• CRM and marketing automation
• Lead nurturing and follow-up
• Other digital marketing and business development services

2. Eligibility

Our services are primarily intended for businesses, business owners, professionals, franchise organizations, and other individuals or entities acting for business purposes.

By using our services, you represent that you have the legal capacity and authority to enter into an agreement with Franchiseleadspro.

If you are entering into these Terms on behalf of a company, organization, or other entity, you represent that you have authority to bind that entity to these Terms.

3. Our Services

The exact services provided to a client will depend on the package, proposal, order, statement of work, consultation, or other written agreement between the client and Franchiseleadspro.

We may modify, improve, replace, or discontinue individual service components from time to time where reasonably necessary for business, technical, operational, or platform-related reasons.

Where a material change substantially affects an active engagement, we may communicate the change to the affected client.

4. 14-Day Free Trial

Trial Cancellation

If you do not wish to continue after the trial, you should contact Franchiseleadspro before the end of the trial period using the cancellation method provided by us.

The trial period does not automatically extend the 14-day period unless Franchiseleadspro expressly confirms an extension in writing.

5. Fees, Billing and Payments

Service fees are determined by the pricing displayed on our website, proposal, order, invoice, subscription plan, or other written agreement applicable to your purchase.

Unless otherwise agreed in writing, the standard subscription price referenced in these Terms is:

Prices may differ for custom projects, additional services, additional profiles, campaign requirements, advertising budgets, third-party costs, or other individually agreed services.

Unless expressly stated otherwise, third-party expenses, advertising spend, software subscriptions, paid platforms, domains, hosting, premium tools, and other external costs are not necessarily included in our service fee.

Taxes and Government Charges

Applicable taxes, duties, government charges, payment-processing fees, or other legally applicable charges may apply depending on the transaction, client location, and applicable law.

Payment Authorization

By providing payment information and authorizing a purchase or subscription, you authorize the applicable payment provider to process the charges associated with your selected services.

6. Recurring Subscriptions and Renewals

Where you purchase a recurring monthly service, the subscription may renew automatically according to the billing schedule disclosed at the time of purchase.

You are responsible for reviewing the applicable plan, price, billing frequency, renewal terms, and cancellation requirements before completing your purchase.

If the applicable service is not cancelled before the next billing date, the next scheduled payment may become due.

7. Cancellation

Clients may request cancellation of a recurring service by contacting Franchiseleadspro through the official contact method provided by us.

Unless a different cancellation period is expressly agreed in writing, clients should provide at least 7 calendar days' written notice before the next scheduled billing date.

Cancellation requests should include the client's name, business name, email address associated with the account, and the service the client wishes to cancel.

A cancellation request does not automatically create a refund for a billing period that has already started, except where a refund is available under our Refund & Cancellation Policy or applicable law.

8. Refunds

Refund eligibility is governed by our separate Refund & Cancellation Policy .

Unless otherwise stated in writing, our refund policy provides a limited 7-day refund period for the initial paid subscription, subject to the conditions described in the Refund & Cancellation Policy.

The 7-day period begins from the date of the first paid subscription payment and does not begin from the date of the free trial.

9. Client Responsibilities

To provide our services effectively, clients may need to provide accurate information, access, approvals, materials, credentials, business information, brand assets, and other resources reasonably required for the engagement.

Clients are responsible for:

• Providing accurate and complete business information
• Providing timely approvals and feedback
• Providing access to required platforms where applicable
• Maintaining accurate billing information
• Ensuring that supplied content and materials may legally be used
• Reviewing and approving campaign materials when required
• Complying with applicable laws and platform rules
• Responding to qualified prospects or leads in a timely manner

Delays caused by missing information, unavailable access, delayed approvals, or client-side technical issues may affect delivery timelines.

10. Lead Generation and Appointment Services

Franchiseleadspro may provide lead-generation, prospecting, appointment-setting, outreach, or business-development services.

Our work may involve identifying potential prospects, creating campaigns, conducting outreach, managing responses, qualifying opportunities, and supporting appointment scheduling.

No Guaranteed Business Outcome

Unless expressly stated in a separate written agreement, we do not guarantee a specific number of leads, appointments, sales, franchise agreements, revenue, conversions, or other commercial outcomes.

Marketing and lead-generation results can be affected by factors outside our reasonable control, including market conditions, offer quality, prospect demand, competition, pricing, sales processes, response times, platform changes, client follow-up, and other factors.

Lead Quality

We may use reasonable targeting, qualification, research, and campaign processes to identify relevant prospects. However, a prospect or lead cannot be guaranteed to purchase a franchise, schedule a meeting, respond, or become a customer.

11. Client Content and Approvals

Where client approval is required before publication or distribution, the client is responsible for reviewing the relevant content, messaging, claims, offers, and materials before approval.

The client is responsible for ensuring that information supplied to Franchiseleadspro is accurate, lawful, and authorized for use.

Franchiseleadspro may rely on information and instructions provided by the client unless we have reasonable grounds to believe that the information is inaccurate or unlawful.

12. Email, LinkedIn and Outreach Services

Where we provide outreach services, campaigns may use email, professional networking platforms, social platforms, CRM systems, messaging systems, or other communication channels.

Campaigns may be subject to the technical limitations, policies, restrictions, or changes of third-party platforms.

We do not guarantee uninterrupted access to third-party platforms or that a platform will continue to permit a particular campaign method.

Clients remain responsible for ensuring that their offers, claims, business practices, and instructions comply with applicable laws and industry requirements.

13. Third-Party Platforms and Services

Our services may depend on or integrate with third-party platforms, including advertising networks, social networks, email providers, hosting providers, CRM systems, payment processors, scheduling platforms, analytics services, and other software.

We do not control third-party platforms and are not responsible for their availability, policies, pricing, security, technical failures, account restrictions, algorithm changes, service interruptions, or other actions.

Third-party services may have separate terms and privacy policies that apply to your use of those services.

14. Intellectual Property

Our Materials

Unless otherwise agreed in writing, Franchiseleadspro retains ownership of its pre-existing systems, processes, frameworks, templates, methodologies, internal documents, software, know-how, designs, and proprietary materials.

Client Materials

Clients retain ownership of materials they provide to us, subject to the rights necessary for us to use those materials to perform the agreed services.

Work Product

Ownership or usage rights for specific deliverables created for a client may depend on the applicable proposal, statement of work, invoice, or separate written agreement.

Unless otherwise agreed in writing, payment for a service does not automatically transfer ownership of Franchiseleadspro's underlying systems, processes, templates, methods, or proprietary technology.

15. Confidentiality

During an engagement, either party may receive confidential business, financial, marketing, technical, customer, or operational information belonging to the other party.

Each party agrees to use reasonable care to protect confidential information and not disclose it to unauthorized third parties except where disclosure is required to provide the services, authorized by the other party, or required by law.

Information that is publicly available, independently developed, or lawfully obtained from another source will generally not be considered confidential solely because it was previously shared during the engagement.

16. Privacy

Our collection and use of personal information is described in our Privacy Policy .

By using our website or services, you acknowledge that information may be processed as described in our Privacy Policy and as otherwise permitted by applicable law.

17. Disclaimers and Warranties

Our services are provided using reasonable professional efforts. However, unless expressly stated otherwise in a written agreement, services are provided without guarantees of a particular commercial result.

We do not guarantee that the website, services, campaigns, software integrations, or third-party platforms will always be available, uninterrupted, error-free, or compatible with every device or system.

We do not guarantee specific sales, revenue, franchise placements, investor decisions, lead volumes, response rates, conversion rates, advertising results, search rankings, or other business outcomes unless expressly guaranteed in a separate written agreement.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Franchiseleadspro will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business opportunities, goodwill, data, or anticipated savings arising from or related to the use of our services.

To the maximum extent permitted by applicable law, the total aggregate liability of Franchiseleadspro arising from a particular service engagement will not exceed the fees actually paid by the client to Franchiseleadspro for that service during the applicable period, unless a different limitation is required by applicable law or agreed in writing.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

19. Client Indemnification

To the extent permitted by applicable law, the client agrees to reasonably indemnify and hold Franchiseleadspro harmless from claims, losses, liabilities, damages, costs, or expenses arising from:

• Client-provided content, materials, data, or instructions
• The client's products, services, offers, or business practices
• The client's violation of applicable law or third-party rights
• Unauthorized use of third-party intellectual property
• The client's misuse of leads, prospect information, or campaign materials

20. Suspension of Services

Franchiseleadspro may temporarily suspend services where reasonably necessary because of:

• Non-payment
• Security concerns
• Abuse or misuse of our services
• Violation of these Terms
• Illegal or potentially unlawful activity
• Third-party platform restrictions
• Technical or operational emergencies

Where reasonably possible, we may notify the client before suspending services.

21. Termination

Either party may terminate a service relationship according to the cancellation terms applicable to the service or written agreement.

Franchiseleadspro may terminate or suspend an engagement where a client materially breaches these Terms, fails to pay required fees, engages in unlawful conduct, or creates a material security, reputational, or operational risk.

Upon termination, the client remains responsible for amounts properly due for services provided before the effective termination date, subject to any applicable refund rights.

22. Events Beyond Our Reasonable Control

Franchiseleadspro will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include significant internet or infrastructure failures, third-party platform outages, cyber incidents, natural disasters, government actions, changes in law, labor disruptions, widespread service outages, or other events that materially prevent performance.

23. Changes to Our Services

We may modify or improve our services, service processes, technology, systems, or service offerings from time to time.

If a material change substantially affects an active paid service, we may provide reasonable notice where appropriate.

24. Acceptable Website Use

You agree not to use our website or services to:

• Violate applicable laws or regulations
• Attempt unauthorized access to our systems
• Interfere with website security or functionality
• Upload malicious code or harmful material
• Impersonate another person or organization
• Misuse our intellectual property
• Attempt to obtain unauthorized access to another user's information
• Use our services for fraudulent or unlawful purposes

25. Electronic Communications

By communicating with Franchiseleadspro electronically, you consent to receiving communications electronically where permitted by applicable law.

Communications may include email, electronic notices, invoices, service updates, account information, proposals, and other business communications.

Electronic communications may be used to provide notices, agreements, confirmations, and other information relating to your relationship with Franchiseleadspro.

26. Governing Law and Jurisdiction

These Terms shall be interpreted and governed in accordance with the applicable laws of India, subject to any mandatory legal rights or requirements that may apply to a particular client or transaction.

Any dispute arising from or relating to these Terms or our services shall be addressed through good-faith discussions between the parties before formal legal proceedings are initiated, where reasonably appropriate.

Any applicable jurisdiction or dispute-resolution procedure may also be specified in a separate written agreement between Franchiseleadspro and the client.

27. Severability

If any provision of these Terms is determined to be invalid, unenforceable, or unlawful, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue to apply to the extent permitted by law.

28. No Waiver

A failure by Franchiseleadspro to enforce a particular provision of these Terms does not constitute a waiver of our right to enforce that provision or any other provision in the future.

29. Entire Agreement

These Terms, together with any applicable proposal, order, statement of work, invoice, service agreement, Privacy Policy, Refund & Cancellation Policy, and other written terms expressly incorporated into the engagement, constitute the agreement governing the applicable services.

If a separately signed written agreement conflicts with these Terms, the separately signed agreement will control to the extent of the conflict.

30. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices, technology, or legal requirements.

When we update these Terms, we will revise the "Last Updated" date at the top of this page.

For existing clients, material changes to terms governing an active paid engagement will be handled in accordance with the applicable agreement and applicable law.

31. Contact Us

If you have questions about these Terms & Conditions, your subscription, services, billing, cancellation, or any other matter relating to Franchiseleadspro, please contact us.