1. Who We Are

Franchiseleadspro is a digital marketing and lead-generation business based in India that provides services primarily to franchise businesses, franchise consultants, brokers, and related professionals, including clients in the United States and other markets.

2. Information We Collect

Depending on how you interact with us, we may collect different types of information.

Information You Provide Directly

When you contact us, request information, book a consultation, start a trial, purchase a service, or communicate with us, we may collect:

• Full name
• Business or company name
• Job title or professional information
• Email address
• Phone number
• Business address
• Website or social media profile
• Information about your business or marketing requirements
• Billing and transaction information
• Information voluntarily included in messages or forms

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate location derived from IP address
• Referring website
• Date and time of visits
• Website interaction and usage information

3. How We Use Your Information

We may use information we collect for legitimate business, service, operational, and legal purposes, including to:

• Respond to inquiries and requests
• Schedule consultations and appointments
• Provide and manage our services
• Create and manage client accounts
• Process payments and subscriptions
• Provide our free trials and paid services
• Communicate with clients and prospects
• Deliver marketing and lead-generation services
• Manage campaigns and outreach activities
• Improve our website and services
• Monitor website performance and security
• Prevent fraud, abuse, or unauthorized activity
• Maintain business and financial records
• Comply with applicable legal and regulatory requirements

4. Lead Generation and Outreach Services

As part of our services, Franchiseleadspro may research publicly available or commercially available business and professional information for legitimate business-to-business marketing purposes.

Depending on the service purchased, this may include:

• Business names
• Professional names
• Job titles
• Company websites
• Business email addresses
• Professional social media profiles
• Company information
• Publicly available business contact information

We use such information for purposes connected with the services being provided to our clients and in accordance with applicable laws and platform policies.

We do not represent that every piece of publicly available information is accurate or current, and we take reasonable steps to use information appropriately.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Make the website function properly
• Remember preferences
• Understand website traffic
• Measure website performance
• Improve our website and services
• Support marketing and advertising activities where applicable

You can control or disable certain cookies through your browser settings. Some website functions may not operate properly if certain cookies are disabled.

6. Analytics and Third-Party Services

We may use third-party providers to help us operate and improve our website and services.

Depending on the tools we use, these providers may include:

• Website analytics providers
• Payment processors
• Email and communication platforms
• Scheduling platforms
• Customer relationship management systems
• Website hosting providers
• Advertising platforms
• Marketing and automation platforms

These providers may have their own privacy policies governing their handling of information.

7. Payment Information

If you purchase our services, payments may be processed through third-party payment providers.

We generally do not need to store your complete credit or debit card number on our own systems when payment processing is handled by a third-party payment provider.

Payment providers may collect and process payment information according to their own privacy policies and terms.

8. How We Share Information

We may share personal information when reasonably necessary to operate our business and provide our services.

This may include sharing information with:

• Service providers and contractors
• Payment processors
• Hosting providers
• CRM and business software providers
• Email and communication providers
• Analytics providers
• Marketing and advertising platforms
• Professional advisers
• Government authorities or regulators where legally required

We do not sell your personal information as a standalone product.

9. International Data Transfers

Franchiseleadspro is based in India and may provide services to clients located in other countries, including the United States.

As a result, personal information may be processed or stored in countries other than the country where you reside.

Where information is transferred internationally, we seek to handle it in accordance with applicable privacy and data-protection requirements.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Therefore, we cannot guarantee absolute security of your information.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing our services
• Maintaining business records
• Resolving disputes
• Enforcing agreements
• Meeting accounting requirements
• Complying with legal obligations

The specific retention period may vary depending on the type of information and the reason it was collected.

12. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, which may include requesting:

• Access to personal information we hold about you
• Correction of inaccurate information
• Deletion of certain information
• Information about how your data is being used
• Withdrawal of consent where applicable
• Restriction or objection to certain processing
• Unsubscribing from marketing communications

To make a privacy-related request, contact us at support@franchiseleadspro.com .

We may need to verify your identity before completing certain requests.

13. Marketing Communications

If you receive marketing communications from us, you may unsubscribe by using the unsubscribe option included in the communication or by contacting us directly.

You may continue to receive important non-marketing communications, such as billing, account, service, security, or transactional messages.

14. Children's Privacy

Our website and services are intended primarily for businesses and professional users.

We do not knowingly collect personal information from children under the age required by applicable law.

If you believe a child has provided personal information to us, please contact us so that we can review and take appropriate action.

15. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of those third parties before providing them with personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

When we make changes, we will update the "Last Updated" date at the top of this page.

Your continued use of our website after an updated Privacy Policy is published means that you acknowledge the updated policy, subject to applicable law.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.